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Why Outsourced IT Means Better Service at Lower Costs

Quick question: which would be the better long-term option for your company, having an in-house IT employee, or working with an outside company?

If you thought keeping a team member on your payroll would be the easiest way to ensure your technology is going to work the way it’s supposed to, then you certainly aren’t alone. We find that a lot of business owners tend to share the same opinion. Unfortunately, it’s not the best answer – and having the wrong notion could end up costing you lots of money.

As it turns out, you don’t just make it easier to balance your budget when you work with an outsourced IT company, but you also get better service at the same time. How can an outside vendor do better work for you than an employee who is in your own office every day? We are glad you asked, because there are a few things you have to know to get to the answer…

Technology Expertise Costs Less When You Outsource it

When it comes to IT expertise, renting is cheaper than buying. Unless you have a very large and complex business, you don’t need a full-time IT employee on staff. And, you certainly don’t need someone to pay salary, benefits, and training costs to every single month.

With outsourced IT, you only pay for what you need, on an hourly or monthly basis. That’s a great way to save cash.

Many Minds Are Greater Than One

Learning about the hardware and software being used in a single business is easy; keeping on top of multiple systems, trends, and programming languages isn’t. That’s why it’s better to work with an outsourced IT team, with many different skills and specialties on staff, than it is a single employee.

No matter how sharp an individual might be, they can’t know about all the technology you’re going to use in your company (and if they tried, that constantly be training and seminars). But with a team of experts, you can have someone who knows your business and the latest technology on call when you need them.

You’ll Get Wider IT Coverage

Another disadvantage to having a single IT employee, or even an in-house team, has to do with time and coverage. It’s impossible for one person to be available 24 hours a day, 365 days a year. And naturally, your technology is likely to fail when the employee you need is on vacation.

By spreading the costs of a large IT team amongst many different clients, your outsourced vendor can ensure there is always someone sitting by the phone when you need them.

You Can Scale Your Service up or Down

Hiring in-house IT employees takes a lot of time, and you’re going to be stuck paying for them for quite a while, even if business conditions aren’t as you expect them to be. And of course, if you grow, you’ll have to bring on even more team members (swelling your payroll at the same time).

With an outsourced IT vendor, you can scale your services up or down as needed. Simply change or plan, or get additional help as you need it, without being tied into years of salary and benefits.

If you want the best in technology care, and don’t want to pay more than you should, then it’s time to find the right IT vendor to work with. Why not place a call to our team today and see how we can help your business become more efficient?

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