At Kinetik I.T., we’ve been in the business of helping people and businesses, and making great things happen for almost 25 years. Basically, we love what we do, and it shows. And in all those years of perfecting our Digital Superhero status, we’ve learned a few things about the (IT or technical) problems our clients face. Here’s a run-down of the problems we see most often.
Common Problem #1: Lacking (IT or technical) Support
It should come as no surprise that the level of support you have in your office will ultimately determine how well you can function—and no, we’re not talking about the 800-number that’s printed in the printer brochure. Most commonly, businesses either don’t have any technical support in the office or they don’t have enough. And having a catch-all solitary “I.T. guy/gal” doesn’t cut it. Your business is a sophisticated, well-oiled machine—don’t assume that the small town gas-station mechanic can take care of it all alone.
Common Problem #2: Outdated Technology (& Infrastructure)
Most software and hardware solutions will eventually reach an age where they’ve outlived their usefulness. And while it’s tempting, and seemingly easier, to keep using them despite their dated status, once your machines hit the age of five years old, they’re likely to start needing increased tech support. Dated technology also typically require updates, which can be costly—sometimes more costly long-term than simply replacing the units outright.
Common Problem #3: Lacking Protection
We buy insurance for everything these days—do you have protection in place for your technology and information? Do you have a G.O.K. (goodness only knows!) protection plan? Whether it’s a disaster plan to deal with a flooded server or having the right equipment to deal with power outages in the office, it’s imperative to protect your equipment and your data. This is your livelihood, after all!
Common Problem #4: Inadequate Training
Each and every employee can be a Digital Superhero in their own right, with the proper training. Every single person in your office needs to know how to use both the hardware and the software you use on a daily basis. Ensuring that your employees are well trained can prevent many common technology problems.
Common Problem #5: Poor Security
U.S. businesses spend billions on the fallout from IT security issues every year, including data theft, client security issues, or hacker attack that renders your equipment completely unusable. Better security means customer trust and higher productivity, but you won’t get there with off-the-shelf solutions designed to protect home computer users—custom commercial applications can defend you against the problems you’re likely to face in this digital age.
Fortunately, we’ve got the solution you’re looking for. Choosing the right IT partner is the first step in safeguarding your business, allowing it to grow and prosper. You want your business to be as efficient as possible, and often that means great technology that performs well. From custom database solutions to meeting your security and storage needs, we can ensure you get the IT assistance you need at every turn.
To learn more about services and products, and to stay up to date with Kinetik IT, visit www.Kinetik-IT.com or follow Kinetik on Facebook, LinkedIn or Twitter.